Terms of Service

1. The service

SlotRevive monitors cancellation events from your scheduling tool, notifies your waitlist by SMS, and lets eligible candidates claim the cancelled slot. The business owner controls confirmation (manually or via auto-select of the first valid claimant).

2. Accounts & trial

New accounts start with a free trial of 14 days or 14 successful rescues, whichever comes first (a "successful rescue" is a slot that reaches final confirmation; unconfirmed or duplicate claims never consume trial quota). After the trial, the SlotRevive subscription is $10/month (charged by Dodo Payments), plus a prepaid $10 messaging wallet for SMS costs, funded at signup as a separate one-time product. Your card is saved at signup so billing continues automatically after the trial — see the billing setup page and the Refund & Cancellation Policy. Subscription charges and messaging-wallet top-ups are denominated in US dollars (USD), and the currency presented at checkout is determined by our payment provider, Dodo Payments.

End customers are never charged: claiming a slot is free, claims never require a payment, and appointment confirmation is never conditioned on an end-customer payment. The subscription and wallet are the business owner's costs only.

3. Your responsibilities

• You must have permission to contact the phone numbers on your waitlist — when you add or import a customer, or update their details, you attest that they agreed to receive rescue notifications from you (your customers expect messages from you).
• You are responsible for configuring your scheduling tool's webhook, including the required signing secret, and for keeping that secret private.
• You must not use the service to send unlawful, harassing, or unsolicited commercial messages to people who are not your customers.
• You are responsible for the accuracy of your discount settings and business configuration, and for your account sign-in credentials.
• Rescue outcomes (confirmation, no-shows, follow-up with the customer) are your responsibility. Claim tokens are single-use and time-limited; rescues expire automatically once their deadline passes.

4. SMS / messaging

Rescue notifications and confirmation messages are transactional SMS sent by Twilio to the phone numbers on your waitlist — claim links while a rescue is open, and confirmation messages to the winner. Message content and timing follow the rescue flow. Recipients gave consent through you (see §3) and may opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT, or opt back in by replying START, UNSTOP, or YES. SMS costs are deducted from your prepaid messaging wallet. Each message is charged per billable segment — a long message is split into multiple segments, and each segment is charged separately. Segment prices depend on the destination country and are sourced from our carrier's published pricing data (Twilio) and refreshed periodically; the rate applied, the destination country, the segment count, and the resulting debit are all recorded as individual entries in your wallet ledger, which is visible in your dashboard. Pricing is denominated in USD. A message is only sent when a valid, current price is available for that destination — we do not send messages at a guessed or absorbed price, and a send that cannot be priced is blocked rather than sent. Because segment counts and destination rates vary, we do not quote a single flat "per SMS" price; your ledger is the authoritative record of what each message cost.

5. Availability & changes

We aim for high availability but do not guarantee uninterrupted service. Rescue windows are time-limited by design; a missed or late webhook, SMS delivery delay, or expired batch may mean a slot is not rescued.

6. Data & privacy

Our handling of personal data is described in the Privacy Policy.

7. Cancellation & refunds

Cancellation and refund terms are described in the Refund & Cancellation Policy.

8. Termination

You may stop using the service at any time. We may suspend accounts that abuse the service, violate these terms, or create security risk for other users.

9. Liability

To the maximum extent permitted by law, SlotRevive (operated by Noorilmz) is not liable for indirect or consequential losses, including lost revenue from unrescued slots.

10. Contact

Questions about these terms: noorilmztech@gmail.com or the contact page.

Last updated: September 30, 2026. Not legal advice — have this reviewed for your jurisdiction before launch.